What did the border cost your customers?
Upload your store's orders and see what your customers paid at the door on cross border orders, which orders carried the biggest surprises, and what would have lowered them. No account, and nothing is kept.
Where to find your orders file
In Shopify, open Orders, press Export, choose the dates (the last 90 days is plenty) and export as a CSV file. Shopify may email it to you.
In Etsy, open Shop Manager, then Settings, Options and Download Data, and download Orders with the CSV type Order Items.
From another store, any export with the order number, the product name or SKU, the quantity, the price and the shipping country works.
Questions
Good to know
Is my file kept?
No. Your browser reads the file and sends only the columns the audit needs: order numbers, products, quantities, prices, currency, and the country and province or state each order went to. Names, emails and addresses never leave your computer, and the server prices the orders and keeps nothing.
How accurate is it?
It uses the same border rules as Othermile's order checks. These estimates use official government data, updated October 19, 2026: the US tariff schedule, Canada's customs tariff and surtax orders, and the Bank of Canada exchange rate. They are still estimates, not customs advice: the exact tariff code, your paperwork and the carrier's fees decide the final amount. Tariff codes are suggested from your product names, and you choose one place where your products are made, so treat the totals as a close estimate.
Which files work?
Shopify and Etsy order exports work as they are. Exports from other stores work when they have columns for the order number, the product name or SKU, the quantity, the price and the shipping country.
What does it leave out?
Products whose names it does not recognize, orders in currencies other than Canadian or US dollars, and orders to other countries. The report lists what it left out, so you know what the totals cover.