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Acceptable Use Policy (DRAFT for legal review)

You may not use Othermile to:

  • undervalue, misclassify or misdescribe goods, or make origin or CUSMA claims you cannot support, including by entering figures in the exposure scanner you know to be false to support a claim;
  • split, route or relabel shipments to evade duties, taxes, surtaxes or import bans;
  • ship goods that are banned, restricted or require permits you do not hold;
  • send data you have no right to process, or collect shopper reports under false pretences;
  • attempt to access other customers' data, probe or attack the service, or evade rate limits;
  • resell the service except as an agency under the Agency plan terms.

We may suspend accounts that break this policy, with notice where practical.